We want our new customers to be able to create a profile by themselves. We have followed the tutorial to enable the panel (see caption 1&2), but unfortunately when we try to create a profile we have no option available.
You can only log in with email/ID and password, or ask for a password renewal, not create a new profile (see caption 3).
We tried to enter a valid email for password renewal, but never received any credentials on it either.
We tried creating manually a customer within the wp plugin backend, and we successfuly received the notification (caption 4). It works fine that way.
It seems then that only the creation of new profile doesn't work.
That's correct. The customers will be only able to log in with the email ID/password. They will receive these credentials once they book an appointment (depending on the settings) or they receive an access link where upon clicking on it, they will have the option to make a new account.
Hello,
We want our new customers to be able to create a profile by themselves.
We have followed the tutorial to enable the panel (see caption 1&2), but unfortunately when we try to create a profile we have no option available.
You can only log in with email/ID and password, or ask for a password renewal, not create a new profile (see caption 3).
We tried to enter a valid email for password renewal, but never received any credentials on it either.
We tried creating manually a customer within the wp plugin backend, and we successfuly received the notification (caption 4). It works fine that way.
It seems then that only the creation of new profile doesn't work.
Please save us !
Attached files: Amelia - customer cannot create profile.docx
Hello Florent,
Thanks for reaching out to us.
That's correct. The customers will be only able to log in with the email ID/password. They will receive these credentials once they book an appointment (depending on the settings) or they receive an access link where upon clicking on it, they will have the option to make a new account.
Please, find more information on this link.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thanks !