I am looking to allow my agents or employees to be able to customize their own schedule, but I want them to be locked, not to be able to change them back a week in advance. This way I know haw many employees I have scheduled for this coming week, and not think they will change it back during the week or just a day before. I see at the moment it only allows me to enable allow or disable them to be able to configure their schedule. If this is possible, please advise. IF not, I would like to make a feature request, and please let me know what I need to do. Thanks! Rogerio
Unfortunately, currently, this feature is not built-in in Amelia. You can not lock this option at this time.
In light of this, we encourage you to kindly consider submitting this valuable suggestion as a feature request through the following link: https://features.wpamelia.com/. The prioritization of feature development is greatly influenced by the number of customer requests received. By participating and expressing your support, you contribute significantly to the potential expedited implementation of this feature.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
I am looking to allow my agents or employees to be able to customize their own schedule, but I want them to be locked, not to be able to change them back a week in advance. This way I know haw many employees I have scheduled for this coming week, and not think they will change it back during the week or just a day before.
I see at the moment it only allows me to enable allow or disable them to be able to configure their schedule. If this is possible, please advise.
IF not, I would like to make a feature request, and please let me know what I need to do.
Thanks!
Rogerio
Hello there,
Thank you for reaching out to us.
Unfortunately, currently, this feature is not built-in in Amelia. You can not lock this option at this time.
In light of this, we encourage you to kindly consider submitting this valuable suggestion as a feature request through the following link: https://features.wpamelia.com/. The prioritization of feature development is greatly influenced by the number of customer requests received. By participating and expressing your support, you contribute significantly to the potential expedited implementation of this feature.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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