Hello Guillaume,

Thank you for reaching out to us.

Can you please provide me with the URL of the page with the booking form on your website so I can perform checks and provide you with an update on this?

Looking forward to your reply.

Hello Guillaume,

As it is shown at the moment, the categories are not displayed on the front-end and it seems like the "categories_hidden=1" part of the shortcode works fine.

Please let me know if you have any other questions.

Hello Guillaume,

That is a default behaviour and that block that is added basically says to WordPress to skip the first step of the catalog booking form.

Hello Guillaume,

Here is the shortcode that you can use for that purpose:

[ameliacatalogbooking categories_hidden=1] 

Please let me know if that works for you or not.

Hello Guillaume.

Sorry for the delay, Uros is on vacation, so I'll take over this ticket.

If I understand correctly, you have two categories that you want to show ("Massage" and "Reflexology"), but when you define the shortcode, only services from one category appear. Is that correct?

I tested this locally, and I wasn't able to replicate the behavior, so please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

You can write credentials here just check PRIVATE Reply so nobody can see them except us.

Thanks, Guillaume.

The issue is with the configuration of the Customize section. You've disabled the field showcased in the screenshot attached to my response.

The "Skip Categories Step" option only skips the category step and shows the services but, by default, it shows the services per category. So, when you hide the "Categories" side menu in the Customize section, you're not able to switch between categories. I enabled it and now it shows like this:

This is in Amelia/Customize -> Catalog Booking Form 2.0. When you access this form for customizations, go into the "Prix du service" step:

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Followed by "Options":

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-> Categories:

At this time, this has to be turned on because there's no way to show all services in a single card when using the Catalog booking form.

This example has been forwarded to our developers, so they can work on improving the logic for one of our future updates.

Let me know if there's anything else I can do to help.

It's already on our developers' "To-Do" list, so I hope the improvement will be implemented in the near future.

Please feel free to reach out to us if you have any further questions or concerns!