Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
in regards to updating your plugin, the most important step is to check this option;
In the main plugin settings/'Prevent deleting tables in database'.
When you have that enabled, it means that all your tables, settings and charts will remain safe in your WordPress Database, so you can safely update the plugin.
If you activated the purchase code in wpDataTables Settings/Activation, the update should be offered in the Plugins section. On some WordPress installations, you need to deactivate the plugin first in order to see the update offered, so please try that.
If that doesn't work, try going through Dashboard/Updates. See if you can update the plugin through there, and if that doesn't work either, you can follow the manual update procedures from this Guide :
See message below plugin:
There is a new version of wpDataTables available. View version 6.1 details. Automatic update is unavailable for this plugin.
Hello,
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
in regards to updating your plugin, the most important step is to check this option;
In the main plugin settings/'Prevent deleting tables in database'.
When you have that enabled, it means that all your tables, settings and charts will remain safe in your WordPress Database, so you can safely update the plugin.
If you activated the purchase code in wpDataTables Settings/Activation, the update should be offered in the Plugins section. On some WordPress installations, you need to deactivate the plugin first in order to see the update offered, so please try that.
If that doesn't work, try going through Dashboard/Updates. See if you can update the plugin through there, and if that doesn't work either, you can follow the manual update procedures from this Guide :
Updating the plugin to the latest version
Let me know how it goes.
Kind Regards,
Miloš Jovanović
[email protected]
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