I just tried to book myself as a client and I am not receiving the emails
I made a test email from Amelia's notifications and I don't receive the emails either.
Before it worked perfectly, could it be because of the update?
No this can not be because of the update and also we would have tens of thousands of tickets related to this. An issue with email notifications could be caused by several reasons:
Your hosting provider is blocking all 3rd party settings and only allowing their SMTP (or other) settings.
Your website has a PHP version of less than 7.
The credentials are not correct.
There's something else blocking the notifications from being sent.
If you're using Gmail, please check out this article for detailed setup instructions.
Please check these points, and let me know if you were able to resolve the issue. Also please inspect the page and see in network section if you have any errors and if you do please send them to us so that we can take a closer look.
Hello there,
Thank you for reaching out to us.
No this can not be because of the update and also we would have tens of thousands of tickets related to this. An issue with email notifications could be caused by several reasons:
Please check these points, and let me know if you were able to resolve the issue. Also please inspect the page and see in network section if you have any errors and if you do please send them to us so that we can take a closer look.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
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