Hi, I have a problem with Google Meet until yesterday everything was working perfectly, from today the Google Meet link is not sent in the notifications and the appointments are no longer synchronized with my Google Calendar, I don't understand how this is possible, it's been a year since I use appointments with meet and amelia and everything was working well until yesterday, the integration is correctly set up and the email notifications too, it's strange because for a year until yesterday everything was fine. Could you help me understand what's happening?
I attach the settings for the Google integration, notifications and emails. I've been using amelia and google meet this way with these settings for 1 year. Yesterday the synchronization between Amelia and Google Calendar suddenly stopped working as I told you in the ticket above
Unfortunatelly, this could happen because of the PHP mail settings. We strongly recommend changing mail service setting to SMTP or Mailgun because the email that is sent with PHP Mail generally gets flagged as spam by mail servers and also can take some time to send. We recommend changing to SMTP settings, on this link, you can find more instructions on how to configure this protocol.
Good morning! Okay, thank you very much. Today, I'll give it a try and let you know. Just one question: Is it normal for the appointment to no longer synchronize on Google Calendar?
Well, it doesn't happen that often, to classify it as a bug, but it can happen occasionally. The only solution for now is to increase the maximum number of events returned and it should load more events in the Google Calendar.
ok, because yesterday when I saw that it wasn't working anymore, I redid the Google integration by inserting 2500 as returned events, but it still doesn't synchronize. This is why it seems strange to me that it's just a notification problem, the link to Google Meet no longer appears in both emails and appointments in the "appointments" dashboard
I've just logged in to take a look. Not sure which employee needs to be connected to the Google Calendar, but for certain employees, there is an error when you open employee settings
Hi Stefan, sorry but that's not the site I'm having the problem on, it's another one (I have several multisite licenses and several sites where amelia is installed). I attach the screen of my operator connected to Google, if you see the screens I sent yesterday everything is set up correctly, but unfortunately it no longer works. but I don't understand why it worked fine all this time and now it suddenly stopped working, we didn't change anything, we didn't update anything. so we can't understand what happened. To be sure, I'll try to read the article you sent me and redo the procedure, I'll let you know how it goes
ok Stefan, deleting the rows from the db as shown in the article you sent me, everything is back to normal! THANK YOU SO MUCH!!! You are always kind and very helpful! Thanks thanks thanks
Hi, I have a problem with Google Meet until yesterday everything was working perfectly, from today the Google Meet link is not sent in the notifications and the appointments are no longer synchronized with my Google Calendar, I don't understand how this is possible, it's been a year since I use appointments with meet and amelia and everything was working well until yesterday, the integration is correctly set up and the email notifications too, it's strange because for a year until yesterday everything was fine. Could you help me understand what's happening?
I attach the settings for the Google integration, notifications and emails. I've been using amelia and google meet this way with these settings for 1 year. Yesterday the synchronization between Amelia and Google Calendar suddenly stopped working as I told you in the ticket above
Attached files: Screenshot 2024-02-20 alle 17.37.46.png
Screenshot 2024-02-20 alle 17.38.13.png
Screenshot 2024-02-20 alle 17.37.16.png
Hello varia,
Thanks for reaching out to us.
Unfortunatelly, this could happen because of the PHP mail settings. We strongly recommend changing mail service setting to SMTP or Mailgun because the email that is sent with PHP Mail generally gets flagged as spam by mail servers and also can take some time to send. We recommend changing to SMTP settings, on this link, you can find more instructions on how to configure this protocol.
Let me know if it works.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
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Good morning! Okay, thank you very much. Today, I'll give it a try and let you know. Just one question: Is it normal for the appointment to no longer synchronize on Google Calendar?
Hello varia,
Well, it doesn't happen that often, to classify it as a bug, but it can happen occasionally. The only solution for now is to increase the maximum number of events returned and it should load more events in the Google Calendar.
Please, keep me posted on this one.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
ok, because yesterday when I saw that it wasn't working anymore, I redid the Google integration by inserting 2500 as returned events, but it still doesn't synchronize. This is why it seems strange to me that it's just a notification problem, the link to Google Meet no longer appears in both emails and appointments in the "appointments" dashboard
screen
Attached files: IMG_3748.png
Hello varia bonora,
I've just logged in to take a look. Not sure which employee needs to be connected to the Google Calendar, but for certain employees, there is an error when you open employee settings
In order to fix this, follow the instructions in this article - "Unable to connect to Google Calendar" error in Employee's Profile
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Stefan, sorry but that's not the site I'm having the problem on, it's another one (I have several multisite licenses and several sites where amelia is installed). I attach the screen of my operator connected to Google, if you see the screens I sent yesterday everything is set up correctly, but unfortunately it no longer works. but I don't understand why it worked fine all this time and now it suddenly stopped working, we didn't change anything, we didn't update anything. so we can't understand what happened. To be sure, I'll try to read the article you sent me and redo the procedure, I'll let you know how it goes
Attached files: Screenshot 2024-02-21 alle 16.57.00.png
ok Stefan, deleting the rows from the db as shown in the article you sent me, everything is back to normal! THANK YOU SO MUCH!!! You are always kind and very helpful! Thanks thanks thanks
Hello varia,
So great to hear that! I'm glad that i could help.
Of course, let us know if you have any other questions or issues.
Have a nice day!
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables