This is a very urgent call for a big problem: in the front end customer panel the customer cannot see or log in to his event bookings. In fact he is able to book events, gets the message, but when he tries to cancel the booking, there always is a form: "we will send you an email...". But there never goes an email out, as well as the customers login is not accepted (passwort and/or user-email not accepted) - what wordpress role we ever give to him. Do you have any suggestions? Would be really great to get an answer very soon, because we have to stay live...
Just found it out by myself - thany and glory to your youtube videos! (had a problem with the WP user roles within the customer management). Have a nice day!
We are glad to hear that you managed to set this up and to hear that our videos were helpful. For some reason not too many of our users use this but they are quite helpful and for that reason we publish those videos. Thank you for the encouragement to continue to shoot these videos and hopefully you will like new ones also once they are ready.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
This is a very urgent call for a big problem: in the front end customer panel the customer cannot see or log in to his event bookings. In fact he is able to book events, gets the message, but when he tries to cancel the booking, there always is a form: "we will send you an email...". But there never goes an email out, as well as the customers login is not accepted (passwort and/or user-email not accepted) - what wordpress role we ever give to him. Do you have any suggestions? Would be really great to get an answer very soon, because we have to stay live...
Attached files: send email.png
Just found it out by myself - thany and glory to your youtube videos! (had a problem with the WP user roles within the customer management). Have a nice day!
Hello there,
Thank you for reaching out to us.
We are glad to hear that you managed to set this up and to hear that our videos were helpful. For some reason not too many of our users use this but they are quite helpful and for that reason we publish those videos. Thank you for the encouragement to continue to shoot these videos and hopefully you will like new ones also once they are ready.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Hey Marko,
thanks a lot! Same to you, kind regards,
W.
Hello again Wilfried,
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables