We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Dear Sirs,
I hope this email finds you well. My name is Mario Pistella, and I recently purchased the Amelia plugin for my WordPress website. While the plugin generally works well, I've encountered an issue related to the calendar window.
When I hover my mouse over the close button (the 'X') in the calendar window, the window unexpectedly shifts, making it difficult for users to close the window properly.
As this issue affects the user experience on my website, I kindly request your assistance in resolving it. Could you please investigate the issue and provide guidance on how to fix it? I've tried adjusting the plugin settings, but the problem persists.
http://www.pistella.com/setup-in-tempo-reale-2/
I appreciate your prompt attention to this matter. If you need any further information or access to my website, please let me know, and I'll be happy to assist.
Thank you for your support.
Best regards,
Mario
Hello Mario,
Thank you for reaching out to us.
Please try the following CSS and let me know if it works or not:
.amelia-v2-booking.amelia-v2-booking-dialog .el-dialog__headerbtn:hover {
padding: 0 !important;
position: absolute;
}
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables