Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
https://clartebeautylab.com/rezervasyon/
We've installed it at this address, but even though the registered user has a balance, we still can't send SMS. How can we solve this?
Attached files: sms.png
Why do SMS messages sometimes go through and sometimes not? Can we get an urgent response?
Hello Ali,
Thank you for reaching out to us.
The only reason why some customers might not receive SMS messages depends in which country they are, in and if their number is part of the national DNC ( Do not contact) list.
You can see more details about DNC explained here.
Our SMS provider is US-based, Twilio, so this national DNC comes into play in regard to SMS messages.
Let us know if you have any questions. Thank you
Kind Regards,
Uros Jovanovic
[email protected]
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We are from Turkiye. Some Turkish numbers can receive, some doesn't.
If you don't work well with international numbers, why do you sale in international?
And your reply is not solution. Where is the solution?
Hello Ali,
Thank you for the update on this and for your patience.
I can see that this is a duplicate ticket, and we already covered this topic in another ticket:
https://tmsplugins.ticksy.com/ticket/3587823/
For future reference, please don't open multiple tickets with the same topic, as it wastes your and our time trying to either find a response twice (if, for example, my colleague responded on another ticket already) or inform you that the ticket has been submitted more than once.
We go through tickets in the order in which they are received and/or responded to, so creating multiple tickets will only increase our queue, it will not speed anything up. We try to be as fast as possible, so thank you for your patience!
If you have any questions or concerns about another topic, please feel free to open a new ticket, and we'll gladly help you out!
Thank you for your understanding!
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables