We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I've noticed on this website that customers have the option to choose an instructor from multiple locations. How can I set up something similar for my situation?This is your site that I see an instructor with multiple service sites.
Attached files: Amelia Multi Site.png
Hello there,
Thank you for reaching out to us.
You can set up multiple locations in two ways.
1. If, for example, you have a physical and an online location and you want the employee to work at both locations at the same time, you can set it in employee working hours like this
You should know that when an employee is booked at one location, he will not be available for booking at other locations during the period of time while appointment lasts.
2. If you want employees to be available at all times for booking at both locations, in that case you need to create two or more employees who will work only at one location on that service. And in that way, they will be able to book the same timeslots at the same time.
This should help.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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