I have another question : Is it possible not to set time step or duration to a service but to let the customer to choose how long the appointment will be?
For example he could pick the starting time 13:00 and ending time 14:00 or even 17:00.
Unfortunately, there is currently no such option with Amelia's built-in features. The service duration needs to be configured in advance.
Please feel free to search through our feature suggestion page, to see if someone may have already suggested this feature. If you can't see it, feel free to add your suggestion there, and as more people vote, the feature will move higher on the priority list.
You can certainly follow our changeLog page if you'd like, where we state any changes/new features/bug fixes during updates and our newsletter, so you're informed about new features, bug fixes, freebies, etc.
You are welcome. Well, they can just change the duration of service, but this will be applied to the service in advance meaning that the customers will still not have the option to choose how long the appointment will be. They can only choose from already predefined dates.
The thing is that as an employee i cannot find the option to change the service duration... I can change it only from the back-end and as a result the service duration changes for all the employees and i dont want that. Can you point me to the right option?
Yes i am familiar with Amelia settings. Are you sure that changing the duration is available to the employees panel? I have all options ticked but the duration is not able to be changed.
I was referring to the option where the employee can log in to the employee panel and edit the service settings, but you are right, the employee can only change the assigned services, as well as the prices. My apologies for that.
Hello again! I hope you are doing well!
I have another question : Is it possible not to set time step or duration to a service but to let the customer to choose how long the appointment will be?
For example he could pick the starting time 13:00 and ending time 14:00 or even 17:00.
Hello George,
Thanks for reaching out to us.
Unfortunately, there is currently no such option with Amelia's built-in features. The service duration needs to be configured in advance.
Please feel free to search through our feature suggestion page, to see if someone may have already suggested this feature. If you can't see it, feel free to add your suggestion there, and as more people vote, the feature will move higher on the priority list.
You can certainly follow our changeLog page if you'd like, where we state any changes/new features/bug fixes during updates and our newsletter, so you're informed about new features, bug fixes, freebies, etc.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
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Thanks a lot for the answer!
I understand!
Same thing applies for the employees i guess? They are not able to change the duration of each service by themselves?
Hello George,
You are welcome. Well, they can just change the duration of service, but this will be applied to the service in advance meaning that the customers will still not have the option to choose how long the appointment will be. They can only choose from already predefined dates.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
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Yes i can work with that as a workaround!
The thing is that as an employee i cannot find the option to change the service duration... I can change it only from the back-end and as a result the service duration changes for all the employees and i dont want that. Can you point me to the right option?
Attached files: abilities.png
Hello George,
This is related to the employee panel option, where they can change the appointment settings for appointments that have been assigned to them.
In the User Role section, in the Employee tab, you will find these options that can be enabled
Kind Regards,
Stefan Petrov
[email protected]
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Yes i am familiar with Amelia settings. Are you sure that changing the duration is available to the employees panel? I have all options ticked but the duration is not able to be changed.
Hello George,
I was referring to the option where the employee can log in to the employee panel and edit the service settings, but you are right, the employee can only change the assigned services, as well as the prices. My apologies for that.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
No worries, I understand that this could be a strange option!
Thanks a lot!
Hello George,
You are welcome.
If you have any other questions, please feel free to open a new ticket and we will gladly help you there.
Have a nice day!
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables