We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi, I am struggling with getting a payment link/method working. How can I make my default payment method woocommerce?
Thanks
Hello there,
Thank you for reaching out to us.
In settings payment settings you need to enable WooCommerce payment method. As soon as you enable WooCommerce all other payment methods will be turned off since WooCommerce contains all other methods within it self. Then you will be able to use payment from link. You can read more about it on this link https://wpamelia.com/configuring-payments/#payment-from-link
Hope this helps.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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Hi Marko,
Hope you are ok.
I have chosen the Woo Commerce Payment, and have unticked the Payment link method on the event - however, its still not working.
This is the Woo commerce product: https://www.bownessbaybrewing.co.uk/product/appointment/?removed_item=1
And this is the Page with the Event: https://www.bownessbaybrewing.co.uk/brewery-tours/
and this is the Screenshot, it still says that the user will pay on-site:
Please advise.
Hello again,
This is not possible if you enable WooCommerce all other payment methods will be automatically turned off. We are sending you a video where you can see that and please you send us also a short one minute video of the issue so that we can take a closer look and also make sure that you purge the cache from site and browser.
Also the page that you sent us is not working
Ans we can not find Amelia on your site so with the video please send us the URL also.
Looking forward to your reply.
Attached files: simplescreenrecorder-(54).mkv
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables