Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
Dear Amelia-Team,
we'd like to automatically refund a Payment via Paypal, if the user cancel the appointment by himself in the customer center.
Is it possible? If yes, please enlighten us where we can find the option.
Best regards,
Robin
Hello Robin,
Thank you for reaching out to us.
Unfortunately, automatically refunding a payment via PayPal when a user cancels an appointment in the customer center is not possible. This process can only be done manually. There isn't an option within the system to automate this refund process.
Kind Regards,
Uros Jovanovic
[email protected]
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