We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I would like to know if there is an option to not have to put the number of appointments in each service of the package.
I am looking to restrict the number of weekly appointments without depending on the service chosen.
For example, you can book in the same week 2 times the same service, or two different ones... but only two appointments per week.
The package (8 appointments) expires in 1 month, but only with the option of 2 appointments per week, regardless of the type of service you choose for each appointment.
Thank you very much!
Hello there,
Thank you for reaching out to us.
You can set total number of appointment per package not per service like this
But when packages are in question there is no option where you limit them to only 2 appointments per week. When they purchase a package they cen book them all in the same they if thee are free time slot. There is no restriction option for now.
In light of this, we encourage you to kindly consider submitting this valuable suggestion as a feature request through the following link: https://features.wpamelia.com/. The prioritization of feature development is greatly influenced by the number of customer requests received. By participating and expressing your support, you contribute significantly to the potential expedited implementation of this feature.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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