As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hello,
I want to downgrade the Elite version to Pro, but i didn't find the way to do this.
Can you help me please ?
Thank you.
Marina.
Hello there,
Thank you for reaching out to us.
Unfortunately, currently, this feature is not built-in in Amelia. You can not downgrade but you can cancel this license so that it does not renew from your profile in our store TMS Store then you can purchase a new Pro license that is on sale at this time.
Hope this helps.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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