We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Viene effettuata una prenotazione, successivamente il cliente decide di disdire l'appuntamento e cosi viene confermata la cancellazione. dopo di che chi prenota nello stesso orario della prenotazione cancellata in precedente risulta alla fine della prenotazione fascia orario non disponibile, perche?
Attached files: Screenshot 2024-02-13 161738.png
Screenshot 2024-02-13 161756.png
Screenshot 2024-02-13 161805.png
Hello there,
Thank you for reaching out to us.
We went on your site and we made a booking
After that we cancel that appointment form your customer panel and we were able to book the same time slot without any issues.
You can cehcke that in the backend and in the video that we are sending you in this link https://we.tl/t-gTl8XsWVFC
You can see in the video that everything is working fine when we test as customers and we do not see and issues.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Il problema è principalmente con il dipendente PEPPE LATINO, Provi a prenotare giorno 14/02/2024 alle ore 17:00 - 17:30 e cosi può vedere che le da un errore alla fine della prenotazione
Questo è una foto che dimostra il problema
Attached files: Screenshot_20240214_120543_Samsung Internet.jpg
Hello again.
You are trying to book in the past and this is not possible you are trying to book on the 16th for 14th. If you find any issues in the future please let us know so that we can take a closer look but you can not book in the past from the booking form.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables