As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com
hi
i tried to create new employee i found error message regarding the mail address "the mail already exists" while there is no mail for this user in my website, kindly advice how to proceed with adding the employee
thanx
haytham
Hello there,
Thank you for reaching out to us.
If Amelia shows this error then this mail must be in use. Please check WP users for this mail if you do not find it in Wp or in Amelia you will need to search this mail in your database in Amelia users column and to delete this user from there.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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