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  Public Ticket #3583150
Calendar Will Not Load
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  • Jaramey Ham started the conversation

    The Booking calendar does not load for services that have a cost. I have my stripe information included and Stripe is selected for the "default" payment setting. 

  •  1,617
    Marko replied


    Hello there,

    Thank you for reaching out to us.

    There is no difference in Amelia whether service has a price or not to be shown on site.

    So service work hours depend on your employee work hours so please check if all services are added to your employee work hours.

    Second please check the shortcode that you are using for that page maybe you set that only one service is shown on that page.

    Please check these points:

    1. Are these services visible on the site? 

    9142153063.png

    2. If they are, is the employee assigned to these services?

    3. If he is, check his working hours. Working hours where services are defined in the intervals will only show the services defined in there. Make sure these two services are also included:

    4053371065.png

    In the example above, the employee is assigned to 3 services, but 2 newly added services are not automatically assigned to the employee's working hours, even though they may be assigned to him/her in the Assigned Services tab. If you want the employee to work on all services that you have, you should clear this selection, and every new service will be added automatically.

    4. Did you assign the employee to another location? If you did, please go to Amelia/Locations, and make sure that the location is visible.

    5. Check the shortcode on the front-end - if you (for example) used [ameliabooking category=1], and you added the service to Category with ID: 2, the new service from category 2 will not appear in the front-end.

    Hope one of these helps. 


    Kind Regards, 

    Marko Davidovic [email protected]

    Rate my support

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  • Jaramey Ham replied

    I followed the instructions and everything worked till I changed a price. Now the screen looks like this

    4723198649.png


  •  1,617
    Marko replied

    Hello again Jaramey,

    This is not related to price something else changed. No we can not see the booking form at all

    6214593166.png

    For this still the same solution applies and works in 99,9% of cases

    Please check these points one more time:

    1. Are these services visible on the site? 

    9142153063.png

    2. If they are, is the employee assigned to these services?

    3. If he is, check his working hours. Working hours where services are defined in the intervals will only show the services defined in there. Make sure these two services are also included:

    4053371065.png

    In the example above, the employee is assigned to 3 services, but 2 newly added services are not automatically assigned to the employee's working hours, even though they may be assigned to him/her in the Assigned Services tab. If you want the employee to work on all services that you have, you should clear this selection, and every new service will be added automatically.

    4. Did you assign the employee to another location? If you did, please go to Amelia/Locations, and make sure that the location is visible.

    5. Check the shortcode on the front-end - if you (for example) used [ameliabooking category=1], and you added the service to Category with ID: 2, the new service from category 2 will not appear in the front-end.

    This is most likely issue with shortcode or you did not add this service in employee work hours.

    Looking forward to your reply. 


    Kind Regards, 

    Marko Davidovic [email protected]

    Rate my support

    Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/

    wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables