As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
I can't figure out why my appointment time is not the same as my business hours. My business hours are 9a to 5p, but the available appointment options are from 7a to 4:20p. What am I doing wrong? Please Help,
Hello Tonia,
Thanks for reaching out to us.
You need to configure the employee working hours since the timeslots depend on the availability of the employee. Please note that there are differences between the Global Working hours and employee working hours. Employee working hours will override the Global working hours and you want to make sure that you are always using them instead of the Global Working hours. You can find more information on how to configure them on this link.
I hope it helps. Let us know if you have any other questions.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables