We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I am trying to upgrade to the Step By Step Booking form on my website but it will not show up on the page, even when the shortcode is typed in directly instead of adding the Amelia block.
Please help as you all have notified us that the old booking form will no longer receive updates or support. Since that is the case, we HAVE to switch to the new one, but it doesn't work.
I found the fix. I had to add ",amelia_booking_script_index" after "backbone" in the Page Optimize plugin settings.
Hello Hughes,
Glad to hear that the issue has been resolved.
I will have this ticket closed.
Kind Regards,
Uros Jovanovic
[email protected]
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