Hello Andzelika,

Thanks for reaching out to us.

It's not a bug, this option is more related to the front end, where the customer can book the same timeslot, but you can also do it from the backend. You would need to create a new appointment, the click on the pencil icon to edit the appointment, and then in the field where the customer is already assigned, you need to add the customers manually. 

In this way, you are adding multiple customers for the appointment on the same date/ time

Let me know when you try.

Hello Andzelika,

You are most welcome, i'm glad that i could help.

If you have any other questions, please open a new ticket and we will gladly help you there.

Have a nice day!

Hello Andzelika,

When this option is enabled, all customers who had appointments in the past marked as “No Show”, will have a Tag (different color across their names) in the Customer’s profile and in the Appointments section. A gray tag indicates the customer who failed to show up once; a yellow tag indicates the customer who failed to show up twice; and a red tag indicates the customer who failed to show up 3 or more times.

Hello Andzelika,

Once an appointment has passed you will see the option to set the appointment status to "no show"

Once you apply it, the customer will automatically get the tag no show and you will be able to see it next to his name 

This is added automatically as soon as you set the appointment as a no-show, but depending on the number of "no shows" the color will be changed.

Hello Andzelika,

It's the same procedure as booking multiple customers to the same timeslot. You can click on edit the particular appointment, and then you can choose the appointment status for each customer individually

Just to note, this is possible only with the appointments that are in the past.

Hello Andzelika,

You are welcome!

Let us know if you have any other questions and we will gladly assist.