Hey there, Awesome Customers!
Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.
During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.
We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.
Thanks a bunch for your understanding and support!
Catch you on the flip side!
Warm regards,
TMS
Issue with Zoom Meeting Links Integration in Amelia Booking Service
Dear Amelia Support Team,
I am writing to bring to your attention an issue I have been encountering with the Zoom integration feature within my Amelia booking service.
As a user of your service, I rely heavily on the ability to conduct remote consultations via Zoom. I have successfully integrated Zoom into my Amelia account following the online tutorial provided. However, despite configuring everything correctly, I am experiencing difficulties with the automatic sending of Zoom meeting links to clients via email.
Ideally, when a client books a consultation session through Amelia, the confirmation email should contain the Zoom meeting link along with the option to add the event to their calendar. Unfortunately, this functionality does not seem to be working as expected. Instead, the email sent to the client only includes general booking details without the necessary Zoom link for the scheduled meeting.
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I would greatly appreciate your assistance in resolving this matter as soon as possible. Please advise on any steps I can take to rectify the issue or if there are any updates or patches available to address this functionality issue.
Regards
Hello Filippo,
Thank you for reaching out to us.
Can you please check if you have configured scopes properly in Zoom?
After you’ve entered the App Information, by clicking on the “Continue” button, you’ll be taken to the Feature section, which can be skipped. So, again, click on the “Continue” button and you’ll be taken to the Scopes section in Zoom.
In there, you need to add the following scopes:
Simply click on the “+ Add Scopes” button, and search for the 4 scopes mentioned above:
Even though these scopes are listed in Zoom, copying and pasting “View all user meetings” (for example) won’t return any results, so just search for one keyword from the scopes above. In the previous example, searching for “meeting” returned the scope we want to activate.
For easier navigation, all 4 scopes are under “Meeting” and “User” scope categories (seen on the left in the screenshot above).
Also, once you select a certain scope, you can search for another one, and then for another one until all 4 are selected. Only then should you click on the “Done” button in the bottom right of the Scopes popup.
Kind Regards,
Uros Jovanovic
[email protected]
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