We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
i have purchased this plugin for the booking option and this is not working properly and the payment gateway not working.however, payment is not deduct from a bank card or PayPal
kindly resolve this issue client is too hyper
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Hello seerat,
Thanks for reaching out to us.
Can you please tell me did you turned off PayPal Sandbox mode?
Can you please check again your Live Client ID and Live Secret on your PayPal account? With PayPal, there are only two ways where customers can make mistakes. The first one is to use Live credentials when Sandbox mode is enabled, and the second one it to copy the wrong PayPal credentials(“Client ID” and “Secret”)
Let me know when you double check.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
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