a service (small group personal training) has a maximum capacity of 5 people but only one person has booked and no one else can book. Is this because of the google calendar integration and the fact that this is now showing busy in the employees calendar? If so, is there any work around? If not, what could be causing this.
Besides the maximum capacity for a service, you also need to make sure that the option "Allow booking below minimum capacity" is enabled.
If this is disabled, your front-end customers won't be able to submit a booking unless they fill in the minimum service capacity, but once they book for any capacity above minimum, the time slot will become unavailable for booking for others. If enabled, multiple customers will be able to book the same time slot, without having to fill in the minimum capacity.
If i understand this correctly, you are trying to make a configuration, where the customers would be able to book the same timeslot until the maximum capacity is reached?
Well, it does have an impact. If the appointment is marked as busy in the employee calendar, it should be available for booking by other customers. I guess you can try disconnecting the Calendar from the employee and see how it goes.
a service (small group personal training) has a maximum capacity of 5 people but only one person has booked and no one else can book. Is this because of the google calendar integration and the fact that this is now showing busy in the employees calendar? If so, is there any work around? If not, what could be causing this.
Thanks,
Sam
Hello Sam,
Thanks for reaching out to us.
Besides the maximum capacity for a service, you also need to make sure that the option "Allow booking below minimum capacity" is enabled.
If this is disabled, your front-end customers won't be able to submit a booking unless they fill in the minimum service capacity, but once they book for any capacity above minimum, the time slot will become unavailable for booking for others. If enabled, multiple customers will be able to book the same time slot, without having to fill in the minimum capacity.
If i understand this correctly, you are trying to make a configuration, where the customers would be able to book the same timeslot until the maximum capacity is reached?
Kind Regards,
Stefan Petrov
[email protected]
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Hi Stefan,
Yes, you understand correctly, however the minimum capacity is set to 1 so I don't believe this should be an issue.
Does the fact that the employees google calendar now shows as busy once 1 person has booked not have an impact?
Thanks,
Sam
Hello Sam,
Well, it does have an impact. If the appointment is marked as busy in the employee calendar, it should be available for booking by other customers. I guess you can try disconnecting the Calendar from the employee and see how it goes.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables