We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
we have been using the Amilia booking tool since 2020. We would like to know if the function "waiting List " has been activated?
We have over the years asked and been advised it was an ongoing project which you wanted to implement. Can you let me know where you stand?
Hello there,
Thank you for reaching out to us.
Yes, we are working in that feature for some time. This is a pretty big feature and it is number one on our list for big features to be implemented it is testing/development mode since we are working out the kinks and we will not implement it until we sort everything up. This is a big feature that is tied to number of other features so it takes more them then we originally planned. We are working on that and it is one of the top priorities and as soon as we are satisfied we will implement it but we cannot give eta at this time.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hallo that is good to hear. Thank you for the info.
Unfortunately ALL other software booking tools already have this feature for some time. I do not understand the reason as to why you have been working on the feature "for some considerable time". Its not exactly a feature that is new on the market.
Our customers need this basic feature and ask us for it constantly. We are losing customers because we cannot provide it. Please let me know when/ at least which year you will be able to provide this feature because i need to know if I need to look for another booking tool.
Hello again,
We have a suggestion page where we monitor votes so based on demand from our users we implement features. This was not implemented before because it was not on the top of the suggestion list that our users asked for many more option to be implemented before that. As soon as reach to the top of the page our developers started working on that and we hope that it will be implemented soon. They are working on it already and as soon as we are satisfied with the way it works we will implement it in Amelia. We do not have en eta but hopefully it will be soon.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables