We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hey!
I would like to link a woo product variation. Linking a simple (virtual) product works quite good. Linking a product with variation does work too, but there will be allways a shipping available (all variations are set zu virtual).
BR!
Jan
Hello Jan,
Apologies for the delayed answer.
In the WooCoomerce products tab, for a certain product, you can create variations when you change the product data to "variable product"
If i understand correctly, you are trying to hide the "shipping available" option or?
Looking forward to your reply.
Kind Regards,
Stefan Petrov
[email protected]
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Hi Stefan,
Yes, that's correct.
I just noticed that this seems to be a general problem with WooCommerce. When I add a "non-variation" product to the cart, there is no shipping option available at checkout.
But if I add a variable product to the cart, the shipping is visible. (Both products are set to virtual.)
Do you familiar with that issue?
Hello Jan,
In the WooCoomerce settings, there is an option to disable the edit shipping. The third tab is the Shipping. Have you tried disabling it from there?
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables