We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi i am looking to use the Amelia plugin with WooCommerce as I need to charge tax and issue invoices.
I have been reading your documentation and can see that Amelia has its own client account where bookings / events can be managed.
However is it possible to manage bookings / events from the woo my account page instead? My clients would need to access the woo account page to view order / invoices, so it would make sense to manage bookings/events from the same place
Attached files: woocommerce-my-account.png
Hello Chris,
Thanks for reaching out to us.
Amelia does have integration with WooCoomerce, and the customers can use it as the payment provider. Once enabled, Amelia is creating test products (which are not available to the end customers) to create the integration WooCoomerce.
There is a possibility to send the invoices with WooCoomerce, but the appointments a client account are managed in Amelia. In WooCoomerce you can control some options like order, customers or even add the other extension.
Please, find more information on this link.
Let us know if you have any other questions.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
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