As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi. Please can you let me know why I am no longer able to do auto updates.
Thank you
Hello there,
Thank you for reaching out to us.
Since we can see that your license is active there are no issues on our side. This can be due to your WP settings, or perhaps the system with your hosting provider has changed some permission so that this is not possible anymore. Please reach out to your hosting provider so that they can check this on their end also.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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