We filtered it by a certain category as we have multiple pages, 1 for each category so we pre select the specific ategory
However, this then means the block to the left where the category should be is blank, we cant hide this block in the customisation as we need it for other pages like our quick booking page https://thebeautybar-essex.co.uk/quick-book/
Also, if you press the BACK button, the whole catelogue removes itself from the page on our test page
Can these issues be resolved so we can continue deciding if we move to the new catelogue layout (it should be noted the old one was so much more functional and website friendly but we received your email that the old ones would not be used for much longer)
Also, is there anymore to not have it sitting in its own box with its own scrolling button and just have each service sit on our page like the old form did, its very hard to use on a mobile phone with the double scrolling bar https://thebeautybar-essex.co.uk/hands-feet/
It looks like there is a conflict between Amelia and the plugins.
Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved. If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred.
No we have not changed theme, our website is years old and has been running on Magic Diary for that time, it would be a whole revamp to change theme.
Have you tested if it does this on your page
We filtered it by a certain category as we have multiple pages, 1 for each category so we pre select the specific ategory
However, this then means the block to the left where the category should be is blank, we cant hide this block in the customisation as we need it for other pages like our quick booking page https://thebeautybar-essex.co.uk/quick-book/
Also, if you press the BACK button, the whole catelogue removes itself from the page on our test page
That's understandable, but, I've tested on my local host, and this is why I'm suspicious about the theme conflict. If i test the new catalog form on your WP, even the sections with services are a bit "off" besides the fact that the sidebar area is blank.
If not a conflict with the other plugins, then perhaps is the theme issue.
It's not that it cant be used, but just need to check why the booking form is not displaying properly. You can also provide the staging site, so i can check with the developers, as well.
The old booking forms will be deprecated in future, since our focus is on the new booking forms (we are working on improving the rest of the booking forms)
We are considering moving over to your new style catelogue pages but we have found some issues when testing it that we are unsure how to get around
Test Page: https://thebeautybar-essex.co.uk/test-page-2/
We filtered it by a certain category as we have multiple pages, 1 for each category so we pre select the specific ategory
However, this then means the block to the left where the category should be is blank, we cant hide this block in the customisation as we need it for other pages like our quick booking page https://thebeautybar-essex.co.uk/quick-book/
Also, if you press the BACK button, the whole catelogue removes itself from the page on our test page
Can these issues be resolved so we can continue deciding if we move to the new catelogue layout (it should be noted the old one was so much more functional and website friendly but we received your email that the old ones would not be used for much longer)
Also, is there anymore to not have it sitting in its own box with its own scrolling button and just have each service sit on our page like the old form did, its very hard to use on a mobile phone with the double scrolling bar https://thebeautybar-essex.co.uk/hands-feet/
Hello Francesca,
It looks like there is a conflict between Amelia and the plugins.
Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved. If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred.
Let me know if it works.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
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Hi, Unfortunately that didnt work, even with everything removed it still doesnt work
Hello Francesca,
I've just logged in to test it. Have you also tried different themes?
I've just tested it on my local host and it does work properly.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi
No we have not changed theme, our website is years old and has been running on Magic Diary for that time, it would be a whole revamp to change theme.
Have you tested if it does this on your page
We filtered it by a certain category as we have multiple pages, 1 for each category so we pre select the specific ategory
However, this then means the block to the left where the category should be is blank, we cant hide this block in the customisation as we need it for other pages like our quick booking page https://thebeautybar-essex.co.uk/quick-book/
Also, if you press the BACK button, the whole catelogue removes itself from the page on our test page
Hello Francesca,
That's understandable, but, I've tested on my local host, and this is why I'm suspicious about the theme conflict. If i test the new catalog form on your WP, even the sections with services are a bit "off" besides the fact that the sidebar area is blank.
If not a conflict with the other plugins, then perhaps is the theme issue.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
So Amelias new catelogue options cant be used unless we change our whole website theme set up?
And the old catelogue buttons are no longer being maintained or upgraded?
Hello Francesca,
It's not that it cant be used, but just need to check why the booking form is not displaying properly. You can also provide the staging site, so i can check with the developers, as well.
The old booking forms will be deprecated in future, since our focus is on the new booking forms (we are working on improving the rest of the booking forms)
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables