Do you have this user created in WP users? We also have option called Automatically create Amelia Customer user – If this option is enabled, every time a new customer makes an appointment, they will automatically get a WordPress user with the Amelia Customer user role and an email with login details from WP. That WP user would be connected to the customer created in Amelia. If someone is already a WordPress user and they book an appointment for the first time in Amelia while logged in to WP, the customer created in Amelia will be connected to that WP user, and they will get the Amelia Customer role in WP. This way, they will have the same login info for the Amelia customer panel and WordPress.
I don't believe the support response addresses the problem being reported by Vanessa Klaas.
I'm also noticing that none of my wordpress users, which are currently staff for the company who owns the website, and woocommerce customers, are showing up in the list of wordpress users to map to an employee.
I am also unable to assign the Employee to an existing wordpress user. This functionality is not intuitive. How is it supposed to be used? Example:
You can not connect this WP user to an employee because it is not set as employee in WordPress. Please ad this user Amelia employee role and then you should be able to connect this WP user with this employee.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
The issue is that we have existing users that need other roles such as Administrator or Editor but you are not allowing them to be mapped as an Employee. Your code presumably is filtering only for 'Amelia Employee' when it should allow any WP user role to be mapped. I tried a workaround of installing a "Multiple User Roles" plugin to assign both 'Amelia Employee' and 'Administrator' to a user but that did not work. Please fix this as it's critical we don't make duplicate accounts for our team of admins and editors just to make the Amelia plugin work.
In Amelia you must not add several roles to one user. This will create conflict of roles and Amelia will not work properly.
Each user must have only one role and separate mail and separate login for role.
You can not be admin and employee at the same time each role must have separate mail and separate login and this can not be changed Im afraid this is how Amelia is designed anything else creates conflict of roles that causes Amelia to not work properly.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
With version 7.4, we are not able to add existing wordpress users as Amelia Employees. The dropdown list is empty, now existing users can be found.
Hello there,
Thank you for reaching out to us.
Do you have this user created in WP users? We also have option called Automatically create Amelia Customer user – If this option is enabled, every time a new customer makes an appointment, they will automatically get a WordPress user with the Amelia Customer user role and an email with login details from WP. That WP user would be connected to the customer created in Amelia. If someone is already a WordPress user and they book an appointment for the first time in Amelia while logged in to WP, the customer created in Amelia will be connected to that WP user, and they will get the Amelia Customer role in WP. This way, they will have the same login info for the Amelia customer panel and WordPress.
Looking forward to your reply.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I don't believe the support response addresses the problem being reported by Vanessa Klaas.
I'm also noticing that none of my wordpress users, which are currently staff for the company who owns the website, and woocommerce customers, are showing up in the list of wordpress users to map to an employee.
I am also unable to assign the Employee to an existing wordpress user. This functionality is not intuitive. How is it supposed to be used? Example:
Hello again,
You can not connect this WP user to an employee because it is not set as employee in WordPress. Please ad this user Amelia employee role and then you should be able to connect this WP user with this employee.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
The issue is that we have existing users that need other roles such as Administrator or Editor but you are not allowing them to be mapped as an Employee. Your code presumably is filtering only for 'Amelia Employee' when it should allow any WP user role to be mapped. I tried a workaround of installing a "Multiple User Roles" plugin to assign both 'Amelia Employee' and 'Administrator' to a user but that did not work. Please fix this as it's critical we don't make duplicate accounts for our team of admins and editors just to make the Amelia plugin work.
Hello again,
In Amelia you must not add several roles to one user. This will create conflict of roles and Amelia will not work properly.
Each user must have only one role and separate mail and separate login for role.
You can not be admin and employee at the same time each role must have separate mail and separate login and this can not be changed Im afraid this is how Amelia is designed anything else creates conflict of roles that causes Amelia to not work properly.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables