Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
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Thank you for your understanding, and we wish you a wonderful holiday weekend!
Hi,
I have set up an event where I would like my customers to pay through a link sent out by an email notifciation. I have inserted the %payment_link_stripe% into the notification but when I ran the test email, it read:
You can pay this at any time %payment_link_stripe% here. If you have already paid in full, then please ignore this.
I was expected it to populate with Stripe details - what am I doing wrong? Is there something further to be done in Stripe?
Thanks,
Louise
Hello Louise,
Thank you for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we can log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Uros Jovanovic
[email protected]
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Hello Louise,
My apologies for the misunderstanding.
When the test email is sent out, no details will be populated and placeholders will not be rendered.
Please test it out with a test booking and let me know if it works or not.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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That's worked - thanks so much
Hi Uros,
This is still happening - specifically with Packages - First-time parent at home
Please advise,
Louise
Any update on this?
Hello Louise,
Please provide me with the screenshots of the issue that you are dealing with now.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Hi,
So I have attached the two screenshots - One shows in the notifications where I have set up the %payment_link_stripe% and the other shows how it appears when I get the email - this has been done through an actual booking not through a test email
Attached files: Screenshot 2024-02-12 153116.png
Screenshot 2024-02-12 173640.png
Hello Louise,
Thank you for the update on this and for your patience.
Please note that you will also have to enable this option for payment links for specific services as well.
Let me know if that works or not when it is enabled.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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No, that has not worked
Hello Louise,
Has the URL of your website been changed as I couldn't log into your website?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
It's under construction because it's launching tomorrow. The URL is now www.doulanextdoor.ie - can you log in through the WordPress admin access I gave you
Is there any update on this?
Hello Louise,
Thank you for the update on this and for your patience.
Can you please test it out now and let me know if it works or not?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
It worked