We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3575987
Customize Appointments
Closed

Comments

  •  1
    Luca started the conversation
    February 2, 2024 at 4:40pm

    I would like to know if this is possibile.

    One of my customer has an hair saloon, and she's asking me how to do this:

    She has a service of 2 hours duration (and she's doing it), but in the middle of the service, she has to wait for the machine to finish the work (more or less 30 minutes) and after this 30 minutes she has to do something else to complete the haircut for other 30 minutes.

    So: 1 hour of service + 30 minutes of machine + 30 minute of service (2 hours in total).

    She's asking me if in this 30 minutes (where she is free from the service), she can allow other person to book a service of 30 minutes.

    At the moment i don't know how to do it, because when i create the service i can just put a total length of 2 hours, and i cannot specify a free slot time in the middle of the service.
    Like a buffer before/after, but in the middle.

    Is that possible in some ways?

  •  886
    Stefan replied
    February 5, 2024 at 3:21pm

    Hello Luca,

    Thanks for reaching out to us

    Sorry to disappoint you, but, currently, this option is not available within the current Amelia settings. This has been requested before by many users, please feel free to search through our feature suggestion page. As more people vote, the feature will move higher on the priority list.

    You can certainly follow our changeLog page if you'd like, where we state any changes/new features/bug fixes during updates and our newsletter, so you're informed about new features, bug fixes, freebies, etc.

    Let us know if you have any other questions.

    Kind Regards, 

    Stefan Petrov
    [email protected]

    Rate my support

    Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/

    wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables