We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Setting up notifications with Google account. Most work but the scheduled notifications do not. The test emails from the Amelia notification set up page work.
I've set up password for Amelia within Google
I've set up a cron job in WP Crontrol plugin using the line: https://screensbykaidan.com/wp-admin/admin-ajax.php?action=wpamelia_api&call=/notifications/scheduled/send (Removed "*/15 * * * *" from the beginning of the line)
Once again, the test emails go through-and the None scheduled notifications work.
I found a video online, the full line should read:
file_get_contents("https://screensbykaidan.com/wp-admin/admin-ajax.php?action=wpamelia_api&call=/notifications/scheduled/send");
I was missing the file_get_contents
It's now working correctly
Hello Mike,
Thanks for reaching out to us and for providing feedback.
Great to see that it's working now. If you have any other questions, please feel free to open a new ticket and we will gladly help you there.
Have a nice day!
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
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