Hello there,

Thank you for reaching out to us.

Unfortunately, currently, this feature is not built-in in Amelia. Those time slots can only be unavailable for further booking if they are set to busy. Or you can cancel them one by one and then approve them again. You can turn of option to notify the client about changes

There is no other way I'm afraid.

Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.

We wish you all the best and hope you have a wonderful day ahead. 

Hello again,

This should work since this will then be a new appointment. Can you please send us a shot one minute video? In the video please cancel the appointment purge the cache and then approve it again. 

As for "your method also only works with the new reservations" we do not get why would you cancel new appointment when this will be already added to the calendar. 

Looking forward to your reply. 

Hello Mārtiņš,

We will take a look at this now and as soon as we have more information we will contact you again on this ticket.

Hello Mārtiņš,

We have forwarded your ticket to our level 2 agents and as soon as we get some feedback from them we will contact you immediately. 

Hello Mārtiņš,

We have forwarded this to our QA and they confirmed that this is a bug and that it is not working. They have logged this as a bug and this has been forwarded to our developers so that they can take a look and try to fix this if possible in the future. This worked in the past but now, this workaround is not working and we do apologize for the inconvenience. Our developers will look at this and try to set this up again if possible. 

Kind regards. 

Hello Mārtiņš,

We understand and we apologize once again for the inconvenience we will work on fixing this as soon as it is possible so that we avoid this issue for all other users. We wish you all the best.