Hello Tom,

Thank you for reaching out to us.

The only option would be to not display the service name in SMS template.

We cannot control this as we are using a SMS provider and that is how those characters are counted universally.

Please let me know if you have any other questions.

Hello Tom,

Thank you for the update on this.

I will have this passed to our developers and will provide you with an update on it as soon as possible.

Hello Tom,

There is no update on this at the moment as we are still looking into this.

As Soon as I have it, I will let you know.

In the meantime, please let me know if you have any other questions.

Hello Tom,

I will provide you with an update on this as soon as possible.

Hello Tom,

I can confirm that we will add amelia_manipulate_sms_data in a future update, but there is no ETA on this.

Please let me know if you have any other questions in the meantime.

Hi Tom.

Uros is on vacation so I'll jump in real quick. I apologize for the delay!

We understand the issue you're describing since we're in Serbia and we have letters that convert the encoding as well. Until this is implemented, is there a way to reduce the number of characters in the email templates you defined in Amelia?

You can copy and paste the content here and it will correctly calculate the number of characters in the template. Of course, given that the placeholders will be replaced with an actual value.

I hope that you're able to do this, so the price per SMS is not doubled until we implement the fix.

Hi again Tom.

Hooks, filters, and API support are relatively new to Amelia, and we're adding them constantly. I suppose that people in Serbia are so used to writing in basic Latin (s, c, c, dj instead of š, ć, č, đ for example) as they face the same issue (with messages being split into multiple segments) when they're using their phones. Also, the price of a single SMS segment in Serbia is $0.3624 so people who use Amelia here usually don't even enable SMS due to the price (it's around 6 times more expensive than a regular SMS segment). Until we add a Euro-based SMS provider (I hope that will happen within the next couple of months - we're in negotiations), the template needs to be edited.

Of course, once the amelia_manipulate_sms_data is added, you will be able to modify it.

Thank you, Tom.

I'll forward this to our developers, but I believe they are focused on a single European provider that handles all countries. I'm not the one making decisions about the integrations and collaborations but I will make sure your suggestion is forwarded

Hi again Tom.

From 7.4.2 you should be able to use the amelia_manipulate_sms_data filter. The data sent in it is the text of the SMS and the phone number. If you set 'skipSending' to true, the SMS message won't be sent.