Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Or check out our YouTube channels for video guides!
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Thank you for your understanding, and we wish you a wonderful holiday weekend!
Hi there!
My events aren't showing properly on my website when viewed on a computer (I attached an image of how they're showing up on my phone which is working fine). Instead of loading the relevant information for that event like the name of the event, address, etc. It just says Open.
I've updated all my plugins and that didn't help. Any help/feedback you can provide would be greatly appreciated.
Thanks so much!
Kat
Attached files: Screen Shot 2024-01-31 at 4.02.03 PM.png
IMG_0312.PNG
Hello Kat,
Thanks for reaching out to us.
Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed.
Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved. If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred.
Let me know if it works.
Kind Regards,
Stefan Petrov
[email protected]
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Hi Stefan,
Thanks so much for your quick response! I tried both of your suggestions and neither have resolved the issue.
Hello Kat,
If i check your website on my PC, the events description does show properly
Can you try deleting the cache in WP and also browser cache/cookies?
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables