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  Public Ticket #3574234
Amelia Wordpress User Sync
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  • Chad started the conversation

    I have a membership site using Memberpress that allows members to book time with our staff.

    Amelia keeps a separate user database from Wordpress. I have each member being assigned the Amelia Customer user role on membership creation, and an Amelia Customer is automatically created on service booking. However, the user needs to create a new password when they go their Customer Portal. This is no good. How do I sync the Wordpress password with the Amelia password.

  •  1,615
    Marko replied

    Hello there,

    Thank you for reaching out to us.

    We do not have integration with any membership plugin so this can not be linked with Amelia.

    As for WordPress and Amelia this can be achieved. We have option called Automatically create Amelia Customer user  – If this option is enabled, every time a new customer makes an appointment, they will automatically get a WordPress user with the Amelia Customer user role and an email with login details from WP. 

    That WP user would be connected to the customer created in Amelia. If someone is already a WordPress user and they book an appointment for the first time in Amelia while logged in to WP, the customer created in Amelia will be connected to that WP user, and they will get the Amelia Customer role in WP. This way, they will have the same login info for the Amelia customer panel and WordPress.

    Hope this helps.

    Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.

    We wish you all the best and hope you have a wonderful day ahead. 

    Kind Regards, 

    Marko Davidovic [email protected]

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