recently our internal IT departments changed the way we login into Outlook by adding 2FA.... and now I noticed that old Outlook connections aren't working anymore... however, I also don't have the option to disable the existing connection (the fields for connenction an Outlook calendar aren't even showing anymore)... and I need that so I can re-connect the outlook calendar for that employee...
Is this something you can fix?! Or is there another way to remove the linked Outlook calendar?
You'll need to access your database (via phpMyAdmin, or some other database management tool) and access the wp_amelia_providers_to_outlook_calendar table (please note that wp_ is the default database prefix, but on your end, it could be anything, so look for your_prefix_amelia_providers_to_outlook_calendar table). Delete all rows from that table, and after that, you should be able to connect your employees to the Outlook Calendar.
Hi,
recently our internal IT departments changed the way we login into Outlook by adding 2FA.... and now I noticed that old Outlook connections aren't working anymore... however, I also don't have the option to disable the existing connection (the fields for connenction an Outlook calendar aren't even showing anymore)... and I need that so I can re-connect the outlook calendar for that employee...
Is this something you can fix?!
Or is there another way to remove the linked Outlook calendar?
G.
Hello Geert,
Thanks for reaching out to us.
You'll need to access your database (via phpMyAdmin, or some other database management tool) and access the wp_amelia_providers_to_outlook_calendar table (please note that wp_ is the default database prefix, but on your end, it could be anything, so look for your_prefix_amelia_providers_to_outlook_calendar table). Delete all rows from that table, and after that, you should be able to connect your employees to the Outlook Calendar.
I hope it helps.
Kind Regards,
Stefan Petrov
[email protected]
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