Hello Reza,

Thanks for reaching out to us.

Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed.

Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved. If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred. 

Please, let me know if it works.

Hello Reza,

I've just checked on your website. The booking form does work properly, even when you choose the time and date step

Try clearing the cache in WP and also browser cache/cookies. 

Let me know if it works.

Hello Reza,

Apologies, i see now, I've looked at the video previously sent. Yes, we would need the WP admin credentials, for sure.

We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

You can write credentials here just check PRIVATE Reply so nobody can see them except us.

Thanks.

Hello Reza,

Thanks for the credentials. I've just tried to book an appointment one more time and this time the booking is working 

Can you try one more time?