Judging by the title of your ticket, i can see that you need help upgrading from starter to standard. After the purchase of the new license (standard), you need to remove the current version of the plugin (starter) from the Plugins section. Install the new license (standard) and then enter the purchase code for Standard.
Amelia will automatically recognize the domain and you will be able to use it.
i need help
Hello Jorge,
Thanks for reaching out to us.
Judging by the title of your ticket, i can see that you need help upgrading from starter to standard. After the purchase of the new license (standard), you need to remove the current version of the plugin (starter) from the Plugins section. Install the new license (standard) and then enter the purchase code for Standard.
Amelia will automatically recognize the domain and you will be able to use it.
Let me know if it works.
Kind Regards,
Stefan Petrov
[email protected]
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