Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
i need help
Hello Jorge,
Thanks for reaching out to us.
Judging by the title of your ticket, i can see that you need help upgrading from starter to standard. After the purchase of the new license (standard), you need to remove the current version of the plugin (starter) from the Plugins section. Install the new license (standard) and then enter the purchase code for Standard.
Amelia will automatically recognize the domain and you will be able to use it.
Let me know if it works.
Kind Regards,
Stefan Petrov
[email protected]
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