I have a service that has capacity for 9 people, but now when someone books for two people, for example, this slot automatically disappears from the availability. This worked fine before, I don't know until when. Can you help me to find out what settings I might have touched please?
In the attached example, we can see how the available hours of 22:00 and 23:00 do not appear, when there are only two seats occupied in each one.
Thank you for purchasing Amelia, and for reaching out to us.
When you offer group classes you need to enable the option "Allow booking below minimum capacity" in Amelia/settings/appointment settings. When this is enabled, multiple customers will be able to book the same time slot, without having to fill in the minimum capacity.
This should help.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
I have a service that has capacity for 9 people, but now when someone books for two people, for example, this slot automatically disappears from the availability. This worked fine before, I don't know until when. Can you help me to find out what settings I might have touched please?
In the attached example, we can see how the available hours of 22:00 and 23:00 do not appear, when there are only two seats occupied in each one.
Thanks in advance for your help as usual!
Attached files: Slot Availability.jpg
Hello again,
Thank you for purchasing Amelia, and for reaching out to us.
When you offer group classes you need to enable the option "Allow booking below minimum capacity" in Amelia/settings/appointment settings. When this is enabled, multiple customers will be able to book the same time slot, without having to fill in the minimum capacity.
This should help.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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