We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Deutsch:
Sehr geehrtes Entwicklerteam von Amelia,
ich möchte Sie auf eine kritische Sicherheitslücke im Amelia WordPress-Plugin aufmerksam machen, die in Versionen bis einschließlich 1.0.96 vorhanden ist. Es handelt sich um eine "Broken Access Control"-Schwachstelle, die die Sicherheit von Websites, die Ihr Plugin verwenden, ernsthaft gefährden könnte.
Weitere Details zu dieser Schwachstelle finden Sie unter folgendem Link: https://patchstack.com/database/vulnerability/ameliabooking/wordpress-amelia-plugin-1-0-96-broken-access-control-vulnerability?_a_id=110
Ich bitte um schnelle Untersuchung und Behebung dieser Sicherheitslücke. Ihre rasche Reaktion ist entscheidend, um die Sicherheit und Vertrauenswürdigkeit Ihrer Nutzer zu gewährleisten.
Mit freundlichen Grüßen
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English:
Dear Amelia Development Team,
I am writing to alert you to a critical security vulnerability in the Amelia WordPress plugin, present in versions up to and including 1.0.96. This is a "Broken Access Control" vulnerability, which could seriously compromise the security of websites using your plugin.
Further details of this vulnerability can be found at the following link: https://patchstack.com/database/vulnerability/ameliabooking/wordpress-amelia-plugin-1-0-96-broken-access-control-vulnerability?_a_id=110
I urge a prompt investigation and resolution of this security issue. Your swift response is crucial to maintaining the security and trust of your users.
Sincerely
Hello Tassilo,
Thanks for reaching out to us and for pointing it out.
A broken access control issue refers to a missing authorization, authentication or nonce token check in a function that could lead to an unprivileged user to executing a certain higher-privileged action.
This has been forwarded to the developers and they are already working on fixing this in future updates.
Please, let us know if you have any other questions.
Kind Regards,
Stefan Petrov
[email protected]
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