We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I just installed amelia. I tried adding a few appointments and saw that the email didn't send. I tried different set-ups, but nothing works.
Attached files: Capture d’écran 2024-01-29 à 23.23.29.png
Capture d’écran 2024-01-29 à 23.23.38.png
Hello Sarah,
Thanks for reaching out to us. We do recommend using the SMTP protocol for mail settings, on this link, you can find the SMTP settings that are tested and we recommend.
Please, double-check the SMTP settings and let us know if it works.
Kind Regards,
Stefan Petrov
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello,
I think it was just a server problem because this morning it worked.
Now I have issues with the google calendar sync. I followed your tutorial but I have a Erreur 403 : access_denied
I don't understand. Here the screenshot of the error. Can you maybe explain the error ?
Merci
Attached files: Capture d’écran 2024-01-30 à 11.47.36.png
Capture d’écran 2024-01-30 à 11.47.45.png
Hello Sarah,
This means that your Calendar API is still in verification by Google. The application needs to be verified first to be used with Amelia. This is not related with Amelia, since we only have integration with Google. You can contact Google support for more information, but it usually takes a couple of days for Google to verify the application.
I hope it helps.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables