I have configured a service, whose payment is made through a Woocommerce product. When I have made the first test payment, I have seen that if I then access to the booking to refund it, the amount comes out at 0.00€, however, if I access the list of payments and locate the payment of the same booking, then it does give me the correct option to refund the 4.00€ of the service.
I think the error comes because I have imported the bookings through an export of Amelia tables, and then I have modified the schedules of the services, generating some incompatibilities. I have imported all the data again and now it works normally. Thanks anyway ;)
I have configured a service, whose payment is made through a Woocommerce product. When I have made the first test payment, I have seen that if I then access to the booking to refund it, the amount comes out at 0.00€, however, if I access the list of payments and locate the payment of the same booking, then it does give me the correct option to refund the 4.00€ of the service.
Do you know why this difference? Or is it a bug?
Thanks for your help.
Attached files: ERROR REEMBOLSO.jpg
I think the error comes because I have imported the bookings through an export of Amelia tables, and then I have modified the schedules of the services, generating some incompatibilities. I have imported all the data again and now it works normally. Thanks anyway ;)
Hello ORION PREMIER SL,
Thanks for reaching out to us.
Great to see that you were able to find the solution. Certainly, it will be beneficial for us to know if it happens in the future in other tickets.
As you already know, If you have any other questions, please feel free to open a new ticket and we will gladly help you there.
Have a nice day!
Kind Regards,
Stefan Petrov
[email protected]
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