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  Public Ticket #3572095
Error when connecting Google calendar
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  • Raymon started the conversation

    I am encountering errors when i try to connect google calendar for my employees. I have setup the integration with google cloud console correctly but for some reason when i try to connect it starts loading and eventually refreshes the pages and gives the error: can't connect to google calendar.

    Attached files:  Scherm_afbeelding 2024-01-29 om 14.16.03.png

  •  1,312
    Marko replied

    Hello there,

    Thank you for reaching out to us.

    You have two types of errors. When you see an error in the top right, that says "Unable to connect to Google Calendar" when you enter your employee's profile, you probably already connected this employee to the Google Calendar, but (s)he dropped out.

    9761862658.png

    They usually drop out when the App you created in Google Developers Console is not published, so first access your Google Developers Console, and go to the OAuth Consent Screen. In there, make sure the app is published:

    1270691228.png

    After you do this, you'll need to access your database (via phpMyAdmin, or some other database management tool) and access the wp_amelia_providers_to_google_calendar table (please note that wp_ is the default database prefix, but on your end, it could be anything, so look for your_prefix_amelia_providers_to_google_calendar table). Delete all rows from that table, and after that, you should be able to connect your employees to the Google Calendar.

    2181616784.png

    As for 500 error most likely you did not set up Zoom integration properly. You can try and turn of Zoom and purge the cache and see if the 500 error is gone. If it is you need to redo the Zoom integration by following step from this https://wpamelia.com/configuring-zoom/.

    This should help.

    Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.

    We wish you all the best and hope you have a wonderful day ahead. 


    Kind Regards, 

    Marko Davidovic
    [email protected]

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