Hello, since Amelia 7.3, when I try to edit or create a notification using the Amelia notifications section, it does not allow me to create or edit the notifications that I already had.
This started happening after upgrading to version 7.3 from version 6.4x. Any idea where the problem is? I have attached a screenshot of the notifications in phpMyAdmin.
Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed.
Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved (it should be). If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred. Once it does reoccur, you will have found the plugin causing the issue.
Now if it works correctly, it seems that the problem was with the theme, but I think it worked the same before, could it be due to some PHP code? since I have modified several things about that "theme".
Any ideas what things could cause this error? I also use "Astra Child".
I sincerely believe that it is not an option, do you know of any “Themes” that have problems with Amelia? If I ever change it, I know which ones not to use.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Hello, since Amelia 7.3, when I try to edit or create a notification using the Amelia notifications section, it does not allow me to create or edit the notifications that I already had.
This started happening after upgrading to version 7.3 from version 6.4x. Any idea where the problem is? I have attached a screenshot of the notifications in phpMyAdmin.
Hello,
Thank you for reaching out to us.
Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed.
Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved (it should be). If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred. Once it does reoccur, you will have found the plugin causing the issue.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Now if it works correctly, it seems that the problem was with the theme, but I think it worked the same before, could it be due to some PHP code? since I have modified several things about that "theme".
Any ideas what things could cause this error? I also use "Astra Child".
Hello,
The only option is to change the theme in order for this to work fine.
Can you please let me know if that is an option for you?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I sincerely believe that it is not an option, do you know of any “Themes” that have problems with Amelia? If I ever change it, I know which ones not to use.
Hello,
Thank you for clearing that up.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables