We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I requested a refund for the Amelia plugin due to not having a multi-currency feature.
Since my clients are from multiple countries, I want to allow the clients to pay in multiple currencies, at least USD and INR.
I have a workaround. My domain name is "rathank.com". The idea is, that I will create a subdomain for this domain "subdomain.rathank.com", and will install this plugin with the same purchase code. So, the main domain will have INR currency and the subdomain will have USD. Is it possible?
Or do you have any other easy way to get the multi-currency working? By the way, I am using WooCommerce.
If there's no way, kindly refund! Thanks.
Hello Rathan,
Thank you for reaching out to us.
Please note that Amelia does not support multi-currency functionality. However, if you have WooCommerce enabled, its multi-currency extensions should function properly. It's important to clarify that Amelia is specifically designed to integrate with WooCommerce itself, rather than its add-ons. Therefore, while integration with such extensions isn't confirmed, we encourage users to reach out to WooCommerce for further clarification, as they might find solutions to support plugins like ours. Although our developers have plans to incorporate multi-currency support in the future, it's currently not available.
Kind Regards,
Uros Jovanovic
[email protected]
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