I can't seem to get the step-by-step booking module to work for non-logged in users. It appears on my website on this page (https://yourlifesatori.com/book-us/) but for non-logged in users it doesn't show the booking module. Please help!
I contacted you guys previously and followed your advice of contacting my hosting provider, and disabled security settings and cleared cached, however, it still doesn't fix the issue.
Could you please give me a few possible solutions to this?
Unfortunately, no, this is the only possible solution. Amelia does not have any possibility to hide or show the booking form and we do not have any membership option at this time.
So either your hosting provider needs to check this again an set up again or you have some other security or membership plugin that is preventing from to show on the page. We do not have this kind of options. So what my colleagues suggested in this ticket is the only solution https://tmsplugins.ticksy.com/ticket/3568316/ that we have and it worked in 100% of cases. So please check if you have any security or membership plugin or your hosting provider need to take another look and set this up.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Hi there,
I can't seem to get the step-by-step booking module to work for non-logged in users. It appears on my website on this page (https://yourlifesatori.com/book-us/) but for non-logged in users it doesn't show the booking module. Please help!
I contacted you guys previously and followed your advice of contacting my hosting provider, and disabled security settings and cleared cached, however, it still doesn't fix the issue.
Could you please give me a few possible solutions to this?
Thank you
Damien
Hello there,
Thank you for reaching out to us.
Unfortunately, no, this is the only possible solution. Amelia does not have any possibility to hide or show the booking form and we do not have any membership option at this time.
So either your hosting provider needs to check this again an set up again or you have some other security or membership plugin that is preventing from to show on the page. We do not have this kind of options. So what my colleagues suggested in this ticket is the only solution https://tmsplugins.ticksy.com/ticket/3568316/ that we have and it worked in 100% of cases. So please check if you have any security or membership plugin or your hosting provider need to take another look and set this up.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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