Hey there, Awesome Customers!
Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.
During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.
We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.
Thanks a bunch for your understanding and support!
Catch you on the flip side!
Warm regards,
TMS
Good Day,
While testing the lite version before purchase I have some problems with entering an Event, after first good results I wanted to change something, it didn't work, after deleting everything, hebi k entered new events, I can't get them visible on my page anymor https://natuurrondleidingen.nl/6381-2/
Gerrit
Hello Gerrit,
Thanks for reaching out to us.
Unfortunatelly, the link you've provided it's not working, but when you create an event, it will be automatically visible on the event list. Also, make sure that the option "show event on site" is enabled.
You can find more information regarding creating an event on this link.
I hope it helps.
Kind Regards,
Stefan Petrov
[email protected]
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Stefan,
Unfortunately I can't do anything with this, I'll be a little clearer.
When I create and save the event in WP it disappears into thin air, I have already created several events for April 25 and can't find them anywhere, not even in the Amelia dashboard.
I have already reinstalled the plugins but still I can't create new events.
https://natuurrondleidingen.nl/6381-2/Gerrit
Hello Gerrit,
I see, would you mind providing the WP admin credentials?
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Thanks.
Kind Regards,
Stefan Petrov
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Gerrit,
There is a mixed roles conflict in the backend for the WP user who should be an admin.
You should know you can not be Admin and manager to admin and employee, etc at the same time since this leads to conflict within the plugin. You need to have only one role per user only admin or only manager or only employee.
Every role has different permissions and if you combine them Amelia can not function properly.
You need to disconnect other roles from that user and that mail to create a separate user with separate mail for each role and make sure to purge the cache afterward.
The issue is that sometimes, even if you delete the other user role, Amelia is still saving the changes. In this case, you would need to create a new user account with the admin permissions.
I hope it helps.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables