I am planning to purchase the Annual Pro Plan this time. I'm planning to change to the Lifetime Elite plan later, but will the difference be discounted?
Directly upgrading Lifetime licenses purchased after June 1st, 2021 is currently not possible, but you can, of course, acquire a new license and receive a refund for the previous purchase. You would need to purchase a new Lifetime License and reach out to us through a ticket, posting both purchase codes in a PRIVATE ticket, and our support managers will refund the amount of the originally purchased license retroactively.
Please check your receipt for the old purchase and verify that the card number or the PayPal account you used is still the same.
I am planning to purchase the Annual Pro Plan this time. I'm planning to change to the Lifetime Elite plan later, but will the difference be discounted?
Hello,
Thank you for reaching out to us.
Directly upgrading Lifetime licenses purchased after June 1st, 2021 is currently not possible, but you can, of course, acquire a new license and receive a refund for the previous purchase. You would need to purchase a new Lifetime License and reach out to us through a ticket, posting both purchase codes in a PRIVATE ticket, and our support managers will refund the amount of the originally purchased license retroactively.
Please check your receipt for the old purchase and verify that the card number or the PayPal account you used is still the same.
Kind Regards,
Uros Jovanovic
[email protected]
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